New York Website Development Company Says That Google Now Lets Businesses Respond to Reviews

Leading Manhattan website development expert says that Google Places now allows business owners to respond to comments that appear with business listings.

According to Peter Crisafi, Vice President of dzine it, Inc., a leading Manhattan website development and website design firm with clients throughout the United States, Google Places, which has become a vital component of search engine optimization (SEO) campaigns, is now letting business owners respond to reviews that appear as part of the business listings they provide.

“There is now no doubt that Google is getting serious about fostering good relations with business owners that use the company’s services,” says Crisafi. “The company recently announced that it is now letting businesses that have claimed their Google Places listing, respond to online reviews.”

According to a recent company announcement, Google Places business owners can publicly respond to reviews written by Google Maps users on the Place Page for their business.

“This is great news for business owners that use Google Places as a part of their SEO campaign because a thoughtful response to a negative review, acknowledging a problem and offering a solution, can often turn a customer’s negative experience around,” explains Crisafi. “Furthermore, a thank you or a personal message in response to a positive review can further reinforce that reviewer’s positive experience.”

The bottom line, according to Crisafi, is that responses give business owners the opportunity to learn their company’s strengths and weaknesses, while letting customers know that they are being heard.

Having the ability to interact with customers, right there within the business listing, gives business owners a huge opportunity to boost sales and customer relations,” he concluded.

Established in 2003, dzine it, inc. is a leader in Custom web development, programming and design solutions for small and large business, agencies. The company offers a wide range of business-centered visual communication solutions, including web-based content management, web design, graphic design, custom web software applications, ethical white hat search engine optimization (Organic SEO), Video Encoding, and print media solutions. For more information, call 718.336.2660 or visit www.dzineit.net.

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